Solution · Exam prep and the examiner room
08

See the gaps before the examiner does.

Load the first-day letter, watch it segment into requests, map each one to evidence you already hold, and work every request in the examiner room against its SLA.

ForCompliance
SurfacesExam prep · Examiner room · Supervisory actions · Findings
The shape of the problem · 01

What this actually feels like.

  • 01The first-day letter arrives as a PDF, and someone retypes every request into a tracker.
  • 02Half the evidence already exists, but nobody knows where it is.
  • 03Responses go out in forty separate emails, and the examiner asks for the same document twice.
  • 04An MRA is closed out on paper while the commitments behind it slip.
How Zovos handles it · 02

Five steps, one graph.

Every step writes back to the same controls, policies, and issues your team already owns. There is no second source of truth.

  1. 01
    Set up
    Start an engagement with the regulator, the frameworks in scope, the cycle, and the period. A request-list template for that regulator instantiates a pre-mapped request list in one step.
  2. 02
    Parse
    Upload the first-day letter and choose Parse letter. Zovos segments it into request lines and classifies each one against a catalog of known request types, and you confirm or override every line.
  3. 03
    Map
    Each request is mapped to evidence you already hold and tracked against its own SLA in the examiner room, a view inside Exam prep.
  4. 04
    Dry run
    The mock examiner runs a dry-run exam against your current evidence and flags the gaps, so your team closes them first.
  5. 05
    Hand back
    Examiners work through scoped grants that are read-only apart from a closed set of fieldwork actions. Consumer exams hand back one package, and MRAs, MRIAs, and consent orders become per-article milestones tracked to close.
What changes · 03

What the product does instead.

Request list
The list is instantiated from a template and parsed from the letter instead of retyped.
Evidence reuse
Each request maps to evidence you already hold.
Examiner access
Grants are scoped by framework, date, and agency, and every grant and revocation is logged.
Supervisory actions
Each article becomes a milestone with an owner, a due date, and the evidence to close it.
Related scenarios · 04

If this is your Friday, these are too.

02

Exam readiness

Answer the supervisory letter the same morning it lands. Every control, policy, and issue comes cited and signed.

Read the scenario→
06

Issue & finding management

Every gap, exam finding, failed test, and self-identified issue lands in one governed queue with its citation, owner, SLA, and the evidence it needs to close.

Read the scenario→

Want to see this on your library?

Bring a control library, a policy, and one regulator paragraph that gives you trouble. We target two-week onboarding.

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