The compliance program, arranged around the compliance officer.
This page is for the chief compliance officer and the compliance officers and analysts who run the compliance management system at a bank or credit union. At a smaller institution that is often one person who also carries AML/CFT or fair lending, so a member can hold more than one job family at once.
- My work
- Open
- Compliance
- Open
- Exams & regulatory change
- Open
- Every other group
- Folded
What opens first.
My work comes first, then the groups below, and only those groups start open. The All sections switch brings back the full order. A job family only arranges the sidebar, and your permissions still decide which items you see.
- 01Compliance. Gap report · Monitoring & testing · Absence testing · Training oversight · Advisory log · CMS scorecard · Complaints · Disclosures · Marketing reviews · HMDA · CRA
- 02Exams & regulatory change. Exam prep · Supervisory actions · Reg updates · Enforcement radar · Enforcement tracker · Launch delta
The dashboard shows Needs your attention, Overdue & at-risk, Approvals queue, Findings tracker, Framework health, Recent agent runs, Audit readiness, Regulatory updates and Recent activity. Your role still caps that set, and a panel you do not get is left out rather than shown as a zero.
Where the work lives.
The feature pages and documentation this family uses most.
Consumer compliance
Zovos runs the CFPB compliance management system continuously across complaints, fair lending, HMDA and CRA, disclosures, and marketing review.
ExploreRegulatory change management
Watch the federal banking regulators and your charter state, and get a proposed mapping from each moved paragraph to your library, with citations attached.
ExplorePolicies & drafting
Cited authoring, real-time collaborative drafting, and policy-to-control sync share one surface.
ExploreControls & continuous coverage
One control library shows live per-framework coverage and evidence-backed attestations.
ExploreMonitoring & testing
Sample by risk, record results in a sample-by-step matrix, and let governed sign-off promote a failed test into a finding.
ExploreExam & supervisory management
Split the first-day letter into requests mapped to evidence you already hold, and hand back one package.
ExploreFindings & issue management
Every gap, drift, exam finding, or self-identified issue sits in one queue with its citation, owner, SLA, and required evidence.
ExploreWhat your role can approve.
A job family never grants a permission, and it never changes the price. What you can approve comes from your role, and people in this family usually hold one of the roles below.
- 01Owner. The Owner role approves every decision outside internal audit and is the role that grants examiner access.
- 02Compliance Analyst. The Compliance Analyst role writes drafts, findings, risk, controls and third-party records, but it approves nothing.
Whatever the role, the person who submits a decision cannot approve it. The only exception is a decision that no one else in your institution can approve. The submitter may then approve it with a recorded justification, and that override is audited. See Roles and permissions for the full model.
See Zovos the way your role will.
Bring your controls, a policy, and the work this family owns. We target two-week onboarding.