Consumer compliance, from complaints to CRA, on one graph.

Complaints are captured, categorized, and benchmarked against a peer set, so a systemic pattern shows up as a cluster rather than a stack of one-off tickets.

• 01Complaints are taken in, categorized, and routed.
• 02Benchmarking against a peer set surfaces clusters.

HMDA reporting with benchmarking sits on the same graph as your controls and complaints. So does a full CRA program with assessment areas, the public file, and the CRA framework.

• 01HMDA reporting includes benchmarking.
• 02CRA covers assessment areas and the public file.

Fair-lending screening runs as a capability inside consumer compliance, alongside HMDA and CRA, so lending-equity signals live with the rest of the program.

• 01Fair-lending screening is a first-class capability.
• 02Its signals stay with HMDA, CRA, and complaints.

The CMS scorecard computes the CFPB’s four compliance-management pillars from live evidence rather than a self-graded checklist, so oversight has a current number.

• 01The scorecard covers board and management oversight and the compliance program.
• 02It also covers consumer complaint response and compliance audit.
• 03Scores come from live evidence instead of self-grading.

A disclosures inventory tracks what must be shown and where, and an advertising screener grounds each marketing piece against a checklist before it ships. A human confirms the result.

• 01The disclosures inventory is tracked across products.
• 02Ads are reviewed against a 34-item checklist before they publish.