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The first line’s own work, without the rest of the program.
This page is for the first-line owners in the business at a bank or credit union, such as the head of deposit operations, lending or a branch network. They handle their own tasks, attestations and vendor records, and they complete the risk and control self-assessments for their business units. The family owns no program group, so My work leads the sidebar. A member whose only family is this one opens on a My work home that lists their own tasks, attestations, certifications, vendors and self-assessments. An owner usually gives them the Business-line owner access group, which limits them to their own records or their business units and closes every other screen.
- My work
- Open
- Every other group
- Folded
What opens first.
This family owns no program group, so My work comes first and is the only group that starts open. The All sections switch brings back the full order. A job family only arranges the sidebar, and your permissions still decide which items you see.
The dashboard shows Needs your attention, Overdue & at-risk and Findings tracker. Your role still caps that set, and a panel you do not get is left out rather than shown as a zero.
Where the work lives.
The feature pages and documentation this family uses most.
Findings & issue management
Every gap, drift, exam finding, or self-identified issue sits in one queue with its citation, owner, SLA, and required evidence.
ExploreControls & continuous coverage
One control library shows live per-framework coverage and evidence-backed attestations.
ExploreThird-party risk management
Tier, question, monitor, and map every vendor to the controls and rules it touches.
ExploreEnterprise risk management
One taxonomy runs from the risk register to KRIs, appetite, and loss events, with exceptions and emerging-risk horizon scanning.
ExploreWhat your role can approve.
A job family never grants a permission, and it never changes the price. What you can approve comes from your role, and people in this family usually hold one of the roles below.
- 01Business-line owner. The Business-line owner role approves nothing. It updates the person’s own tasks, self-assessment responses and vendor due diligence, and the Business-line owner access group keeps it to their own records or business units.
Whatever the role, the person who submits a decision cannot approve it. The only exception is a decision that no one else in your institution can approve. The submitter may then approve it with a recorded justification, and that override is audited. See Roles and permissions for the full model.
See Zovos the way your role will.
Bring your controls, a policy, and the work this family owns. We target two-week onboarding.