Solutions · By role

Fair lending, HMDA and CRA work in one place.

This page is for the fair lending officer, the CRA officer and the HMDA analyst at a bank or credit union. At many institutions the compliance officer carries this work too, and a compliance holder already covers it. Credit unions see the family as Fair lending, because CRA does not apply to them.

Job familyFair lending & CRA
Line of defenseSecond line
At a credit unionFair lending
My work
Open
Compliance
Open
Every other group
Folded
Families arrange the sidebar. Permissions decide what you see.
01 · Fair lending & CRA

What opens first.

My work comes first, then the groups below, and only those groups start open. The All sections switch brings back the full order. A job family only arranges the sidebar, and your permissions still decide which items you see.

  • 01Compliance. Gap report · Monitoring & testing · Absence testing · Training oversight · Advisory log · CMS scorecard · Complaints · Disclosures · Marketing reviews · HMDA · CRA

The dashboard shows Needs your attention, Overdue & at-risk, Findings tracker, Framework health and Regulatory updates. Your role still caps that set, and a panel you do not get is left out rather than shown as a zero.

02 · Features and docs

Where the work lives.

The feature pages and documentation this family uses most.

03 · Approvals

What your role can approve.

A job family never grants a permission, and it never changes the price. What you can approve comes from your role, and people in this family usually hold one of the roles below.

  • 01Compliance Analyst. The Compliance Analyst role writes drafts, findings, risk, controls and third-party records, but it approves nothing.
  • 02Owner. The Owner role approves every decision outside internal audit and is the role that grants examiner access.

Whatever the role, the person who submits a decision cannot approve it. The only exception is a decision that no one else in your institution can approve. The submitter may then approve it with a recorded justification, and that override is audited. See Roles and permissions for the full model.

See Zovos the way your role will.

Bring your controls, a policy, and the work this family owns. We target two-week onboarding.