%20rotate(-180)'%20xlink:href='%23linear-gradient'%3e%3c/linearGradient%3e%3clinearGradient%20id='linear-gradient3'%20x1='841.45'%20y1='247.11'%20x2='3086.34'%20y2='247.11'%20gradientTransform='translate(4479.33%203591.33)%20rotate(-180)'%20xlink:href='%23linear-gradient'%3e%3c/linearGradient%3e%3c/defs%3e%3cg%20id='Z'%3e%3cpath%20id='_x31_'%20fill='url(%23linear-gradient)'%20d='M2695.1,484.18c20.1,19.58,37.87,42.03,52.67,67.11,57.79,97.91,59.52,215.79,4.58,315.34l-992.94,1799.47h200.21c274.56,0,527.42-149.27,660.07-389.66l989.02-1792.26h-913.62Z'%3e%3c/path%3e%3cpath%20id='_x32_'%20fill='url(%23linear-gradient1)'%20d='M2674.21,823.5h0c84.15-152.48-26.15-339.33-200.31-339.33h-1275.39c-274.56,0-527.42,149.27-660.07,389.66l-80.32,145.55h2108l108.09-195.88Z'%3e%3c/path%3e%3cpath%20id='_x33_'%20fill='url(%23linear-gradient2)'%20d='M1400.9,3611.82c-20.1-19.58-37.87-42.03-52.67-67.11-57.79-97.91-59.52-215.79-4.58-315.34l992.94-1799.47h-200.21c-274.56,0-527.42,149.27-660.07,389.66l-989.02,1792.26h913.62Z'%3e%3c/path%3e%3cpath%20fill='url(%23linear-gradient3)'%20d='M1421.79,3272.5h0c-84.15,152.48,26.15,339.33,200.31,339.33h1275.39c274.56,0,527.42-149.27,660.07-389.66l80.32-145.55H1529.88l-108.09,195.88Z'%3e%3c/path%3e%3c/g%3e%3c/svg%3e)
Zovos vs ServiceNow
- Built for
- Financial institutions of every size
- AI
- 15 agent task types on Claude via AWS Bedrock, each one human-gated
- Content
- 57 frameworks and 2,339 indexed citations
- Pricing
- Published, from $75k a year with every module included
- Built for
- Enterprises in every industry, often ITSM customers
- AI
- ServiceNow Otto for IRM, with review and approval
- Content
- Regulatory feeds from third-party providers
- Pricing
- Quote only. AI usage is metered
A platform to configure, or a program ready on day one.
Regulatory content
The Regulatory Change Management application takes its feeds from third-party content providers.
Zovos ships 57 frameworks and 2,339 indexed citations, and an agent reads Federal Register and eCFR primary sources.
Exams and examiners
We found no exam management and no examiner access in its documentation.
Examiners get scoped, time-boxed grants that are read-only apart from a closed set of fieldwork actions.
Pricing
Pricing is by quote, and AI use is metered as Assist consumption.
Starting prices are published by asset size, and the AI agents are included in every tier.
Line by line, in plain words.
What each product offers a financial institution's governance, risk and compliance program, from public sources read October 30, 2026.
| Capability | Zovos | ServiceNow |
|---|---|---|
| Built for | Built in Financial institutions of every size, and no other market. | Partial Enterprises in every industry. Financial services is one of many. |
| Regulatory change | Built in An agent reads Federal Register and eCFR primary sources, and every citation is versioned by amendment date. | Partial A Regulatory Change Management application with regulatory alerts, fed by third-party content providers. |
| AI agents | Built in 15 agent task types run on Anthropic Claude through AWS Bedrock, and every output stays a proposal until a person accepts it. | Built in ServiceNow Otto for IRM agents identify risks, summarize issues and recommend controls, and users review and approve the suggested changes. |
| Your own AI assistant | Built in Claude, Copilot, ChatGPT or any other MCP client works inside Zovos under the user’s own role, once the tenant owner turns it on. | Built in An MCP server, generally available since May 2026, covering risk and compliance among other areas. |
| Exams and examiners | Built in Examiners get scoped, time-boxed grants that are read-only apart from a closed set of fieldwork actions. | Not published No exam management or examiner access is described. |
| Findings and MRAs | Built in No finding closes without remediation evidence, and every closure is maker-checker. | Partial Issues and remediation. No MRA workflow is described. |
| Internal audit | Built in Auditees see only their own requests, and auditors cannot approve what they may audit. | Built in An audit management application. |
| Third-party risk | Built in Third-party risk management is included at every tier, with SIG and CAIQ workbook import. | Built in A vendor risk management application. |
| Pricing | Published Starting prices are published by asset size, from $75k a year, with every module and the AI agents included. | Quote only No prices are published, and AI usage is metered. |
| SSO and SCIM | Built in SAML 2.0, OIDC and SCIM come with every tier at no enterprise upcharge. | Not published SSO and SCIM terms for IRM are not published. |
Pick the one that fits your program.
- One platform with IT service management, so controls tie to real IT assets and incidents.
- A mature workflow engine and a large partner ecosystem.
- A broad, governed set of agents and an MCP server, with a choice of model providers.
Your institution already runs ServiceNow for IT and wants risk and compliance on the same platform, with a partner to configure it.
You want a system built for a financial institution’s regulatory program, ready without a configuration project.
Where this comes from.
Every ServiceNow cell on this page comes from these public pages, read October 30, 2026. Zovos cells describe shipped product behaviour.
- ServiceNow IRM release notes, Otto for IRM. www.servicenow.com
- ServiceNow IRM documentation, compliance workspace. www.servicenow.com
- ServiceNow MCP server announcement, May 2026. newsroom.servicenow.com
ServiceNow is a trademark of its owner. Zovos is not affiliated with ServiceNow. Products change, so if anything here is out of date, write to hello@zovos.ai and we will correct it.
See it with your own program. Then decide.
Bring your controls, a policy, and one regulator paragraph that gives you trouble. We target two-week onboarding.